Payment Policy

This Payment Policy explains how payments are accepted, processed, and reviewed on popotile.com. By placing an order through our website, you agree to the payment terms described below.

1. Accepted Payment Methods

We currently accept the following payment methods, as displayed at checkout: Visa, Mastercard, Google Pay, American Express, Apple Pay, PayPal, and Discover. Availability of certain payment methods may vary depending on your location, device, browser, and payment eligibility at the time of checkout.

2. Transaction Currency

All transactions on our website are processed in United States Dollars (USD). If your bank, card issuer, or payment provider uses a different currency, the final amount charged to your account may vary due to exchange rates, cross-border fees, or other charges determined by your provider.

3. Third-Party Payment Platforms

Payments on our website are processed through secure third-party payment service providers, including Stripe and PayPal. We do not directly process or store full card details on our own servers. These third-party platforms are responsible for securely handling payment authorization, transaction routing, and related payment processing functions in accordance with their own compliance and security standards.

4. Payment Security

We take payment security seriously and use reasonable safeguards designed to protect transaction information. These measures may include HTTPS-secured connections, SSL/TLS encrypted data transmission, secure checkout technology, fraud screening tools, and restricted internal access to payment-related information. We do not store full credit card numbers, CVV codes, or other complete sensitive card credentials on our servers.

5. Payment Authorization and Failed Transactions

All payments are subject to authorization and approval by the relevant card issuer, bank, digital wallet provider, or third-party payment platform. If a transaction is declined, interrupted, flagged for review, or otherwise fails, the order may not be completed or may be placed on hold for additional verification. Common reasons may include insufficient funds, incorrect billing details, card restrictions, fraud-prevention checks, technical issues, or payment provider review requirements.

6. Payment Disputes and Verification

To help prevent fraud and support legitimate transaction review, we reserve the right to verify payment information, billing details, order information, and related transaction records before accepting or fulfilling an order. If a chargeback, payment dispute, unauthorized transaction claim, or other payment-related issue is raised, we may review available order records, shipping records, communication history, and other relevant documentation in order to respond through the applicable payment platform or financial institution. For order cancellation, return eligibility, and refund conditions, please refer to our Return & Refund Policy, Privacy Policy, and Terms of Service.

7. Refunds

If a refund is approved, it will be issued to the original payment method within 7 business days after approval or, where applicable, after the returned item passes inspection in accordance with our Return & Refund Policy. The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, PayPal, digital wallet provider, or other payment platform processing procedures. Original shipping charges are generally non-refundable unless otherwise stated in the applicable policy or required by law.